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The first idea that crosses the minds of many directors or middle managers when faced with the possibility of installing robotic process automation is to say no.
And although they know that the ability to be visionary with new technologies and to opt for innovative computer solutions that can improve the productivity of their activity is an art that every leader must master, in practice it seems that they feel a certain fear of taking that step.
But why is it so hard for them to delegate to automation the tasks that many of their employees have to tediously repeat every day? Is it a question of mistrust in technology? To think that a computer tool cannot be as precise as your human team? Today we would like to analyze those excuses and arguments thought by those people who find it difficult to delegate to robotic automations part of the tasks that their employees have to perform.
Reasons why it is difficult to delegate in process automation
It is clear that both delegating and trusting is an art. But it is also a question of attitude and predisposition to try new solutions that can bring great benefits, in this case, to the productivity of companies. Analyzing this matter, we have been able to see that some of the arguments that we receive in RPA Software are repeated more than necessary, in addition to being somewhat unfounded.
1.- “I don’t want to waste time explaining to workers how the program works.”
The idea comes to be this: “my workers will spend less time doing what they do than training to handle a computer program that performs many of these tasks.”
The problem with this erroneous thinking is that there is a great lack of knowledge about how a computer tool like our robotic process automation software works.
It won’t take up any time for the workers because we take care of everything, automating the processes after an exhaustive process of analysis and documentation.
Are employees going to waste time training? Do they need to have specific computer skills? The answer in both cases is no because the workers will not have to carry out any type of computer installation, since we take care of that. And they do not need to have technological knowledge more than that required by the computer programs that they usually use in their day to day.
2.- “I don’t want to have to pay or depend on another external provider.”
And what is the problem of having to hire a company to install software that improves productivity because it will prevent workers from having to perform tasks that take up a lot of time without contributing anything?
Instead of seeing this hiring as an expense or as something that makes you depend on yet another supplier, it should be seen as a gesture of innovation, responsibility and the desire to improve the daily lives of workers.
Surely if you ask those employees who are drowning in a peak of work, they will be the first to want the company to invest in software that frees them from many tasks that overwhelm them and prevents them from focusing on other more important ones.
3.- “I don’t trust it because a machine can fail”.
It is obvious that software can fail at a given moment, but in the same way that a person can be wrong. Moreover, we believe that a person is much more likely to make a mistake if they are multitasking or stressed by the accumulation of repetitive and monotonous tasks that they want to finish as soon as possible.
So the possibility of failure, which exists, is neither the most common nor can it be a strong argument for not hiring process automation software. As long as it is programmed and installed by an experienced team based on well-indicated and documented parameters and variables, errors should not occur.
You should keep in mind that the fear of this happening can deprive you of all the good things that delegating to automation has to offer, such as giving your team opportunities for growth, taking away tedious work, and relieve them of mental load. If you want more information, do not hesitate to contact Software RPA.
